Helpful Hints for CE Courses

  • If you do not see your Completion Certificate right away in your Inbox, check your “Spam” folder. Gmail (and others) will frequently mark your certificate email as SPAM.
  • If you have not received the Completion Certificate in your “Inbox” or “Spam” folders within a few minutes, please let us know and we will resend it to you.

  • Courses are available in discounted CE Bundles or as Individual Courses.
  • Select the link or picture of the course in which you are interested, in order to obtain the course material.

  • Most of the Individual Courses are free downloads.
  • For free study material courses, the shopping cart will display $0.00.
  • You will select Free Checkout to proceed to download the course material.
  • Once processing is complete, you will follow the prompts to download the study materials onto your computer.

  • The Exam Questions and answer sheets included in some of the course material packets are for your convenient reference only, and are no longer accepted for course completion credit.
  • To obtain course credit and be emailed a Completion Certificate, some courses will require payment after you complete the Answer Sheet, some will require it to access the Answer Sheet.

  • If you have selected multiple courses to review at the same time, you may receive a payment prompt only after you have completed the online Answer Sheets for all of them.
  • To remove courses you do not wish to take/receive credit for, so that you can proceed to the payment page for the course(s) you wish to complete and pay for:
    • Try erasing your history of the browser you used to complete or start the course(s).
    • If erasing your browser history does not work, you may need to restart your browser. Just closing your browser will not work; you will need to restart the browser to (possibly) clear the recent history.
    • If neither of the above works, you may need to restart or shut down and restart your computer.
    • After you have done one or more of the above actions, go back to the online Answer Sheet for the course for which you wish to earn a Completion Certificate, and complete the applicable Answer Sheet.
    • This should result in you receiving a prompt to be directed to the course payment page link, so that you can be sent a Completion Certificate.

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